The success of a Loyalty and Referral Marketing Campaign is based on a few fundamental desires and objectives.
Ask yourself the following:
1. Do you seek recommendations and referrals from friends and family?
- Some 80% of us do.
2. Do you follow the recommendations and referrals received from friends and family?
- Some 70% of us do.
3. Some 80% of delighted customers who would write a review, share or make a recommendation do not do so as it is not easy and convenient to do and because it is not rewarded.
The objectives of a Referral Marketing Campaign include:
1. To attract the right customers. The Webo roadmaps and template will help you to attract profitable customers that are introduced by friends and business connections.
2. To showcase the delight and memorable experiences of customers. The Loyalty & Referral Communicator makes it easy to add reviews that showcase customer delight and which build reputations that are worth sharing.
3. To convert bargain hunters to loyal customers.
4. To reward customers for adding reviews and for sharing. Note that segmentation is often the key to reward relevancy.
5. To ask for reviews and for sharing plus for quizz submission
6. To determine and duplicate your list of profitable customers. Determine who your most profitable customers are and target them to introduce their friends.
7. Structure rewards to satisfy the demand from target audiences that customer segments will want to share.
8. To capitalise upon the ease of writing reviews and social sharing especially the fact that your communicator is mobi friendly, online and offline.
9.To communicate via providing personal loyalty accounts, websites, blogs, apps, social media, e-mail and messaging.
Loyalty and referral marketing offers an alternative to search engine pay-per-click conventional marketing.
The PPC approach seeks to attract paid traffic that is driven to a website whereas Loyalty & Referral Marketing nurtures delighted customers to introduce their friends and business associates.
1. Read more references:
Our eBook; Loyalty & Referral Marketing Basics.
Getting Started Guideline, find it here
2. Demo Sites include:
A review of these sites will be useful in that they will offer ideas on the structuring of your loyalty & Referral Marketing Communicator.
If you want to follow the DIY route, which we recommend, we suggest that you register for the free trial software so that you can, with our help, build your campaign that you will drive.
If you are ready to start building your marketing campaign (with our help) - CLICK HERE
If you want to read more go to
Enjoy the books
The Webo Academy
PS
- The eBooks referenced in 1. above are essential reading for DIY Marketers.
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