Services
At Complete Cyclist we only employ top quality mechanics who we are confident enough to put our name behind their work. Understanding the importance of an efficient workshop is crucial to any successful bicycle store, and this we take very seriously. Our qualified and skilled mechanics are not only good at what they do; they are also knowledgeable and very approachable to all our clients, which ensure trustworthy relationships. This is the reason we designed our workshop to be open-plan, allowing clients to speak to the mechanic while they are working.
All parts used in our workshop are from leading brands, such as Shimano and SRAM, and only the best quality products are used. We also have the depth in our supply chain to source intricate and specialist parts to fit any product, making our workshop an appropriate choice destination for any cyclist.
We service any kind of bike and our typical services include:
When servicing your bike, we inform you of the parts needed and the costs involved before carrying out the work. This eliminates any surprises when you arrive to pick up your bike.
"Phone the shop today and book your bike in for the best service it will ever have !!"
Bike Setup & Advice
Being avid cyclist's ourselves is one thing; but we also understand the importance of good quality products being fitted correctly. Bio-mechanically, all equipment should be correctly fitted to its user, ensuring correct use of the product to alleviating the possibility of injury.
The Complete Cyclist Team is on hand, offering full bicycle set-ups in store. While performing the set-up, each specially trained staff member has a valuable opportunity to connect with our client one-on-one to fully understand what level the cyclist is on. While on the in-door trainer, we also get a good opportunity to explain all the different controls of the bike to the client in a safe environment, if they have not cycled before.
We offer a comprehensive set-up with every new bike purchased through the store, at no extra charge, as well as the bike set-up being a stand-alone service we offer to any customer. Apart from being one of the many value added services, this also ensures the best comfort and performance out of the products we sell.
Workshops & Clinics
Technical Skill Talks
We offer a variety of different workshops and training on a regular basis. Our mechanics cover a wide range of topics on essential and basics bicycle maintenance as well as the importance of proper upkeep. These talks take place in a relaxed environment where clients can ask questions and gain a better understanding of what needs to be done to maintain and repair bicycle components properly.
Often, we use these talks to run through specific 'on-the-bike' education, where basic running repairs are demonstrated. During these sessions, we often relate them to multi-day events where the chance of needing this knowledge could be crucial to finishing the event. Aside from the actual event itself, this knowledge can also be use in the many hours of training done before the event.
Product Talks - New Releases
To keep our clients up to date with the latest industry developments we arrange exclusive product specific sessions with brand/category professionals. These talks are interactive and educational, so you can stay up-to-date with the latest and greatest technology advances.
Complete Cyclist has close relationships with the major industry suppliers and experts. This allows us to be at the fore-front of product release and developments ensuring that we are up to date with the latest and greatest for your benefit.
Nutritional Talks
Nutrition makes a big difference to your performance, endurance, speed, energy and recovery - an enormously vital role that keeps many cyclists debating what they should supplement before, during and after their rides. Although this area is a little controversial we believe that education about the body itself and specifically your own is most important. A primary understanding of the way your body's systems works allows you to better understand what is specifically needed to give you more energy, help you feel better and fuel your body more efficiently.
Once you have gained a good understanding of the body, it will be much easier to explain why certain products are better than others and help you select what product is best for you. Our nutrition talks are preferably done by neutral professionals such as pharmacists, qualified dieticians and nutrition experts.
Event Back-Up
The Complete Cyclist workshop team is often present at major events, where back-up servicing and repair is of the utmost importance. Mostly multi-day events, we also provide support and a few one-day events.
To put your mind at ease enquire about our back-up service packages offered for major events which can be booked and purchased up front. This way you can leave the maintenance and repairs up to us so you can focus on your ride and your recovery.
Keep an eye out at your next big event if you are in need of assistance, we may well be right there.
Corporate Packages
Cycling is known as the "New Golf" and more and more corporates are changing their "Golf Days" to "Cycling Events" for staff and customers. This usually entails a fair amount of logistical work which most companies do not have the expertise to manage sometimes ending up in embarrassing situations. At Complete Cyclist, we have that expertise and are very happy to help plan your corporate event.
Our typical services include:
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Design and supply of custom cycling clothing in the Corporate's colours.
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Custom goodie bags for the event.
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Bike maintenance and support packages at the event.
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Training, nutrition and technical workshops before the event.
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Organised training rides or training camps prior to the event.
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Massage services during the event.
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