|
ABOUT US
Translux is a luxury long distance scheduled inter-city bus operator, servicing more than 100 destinations throughout South Africa and neighbouring countries Mozambique and Zimbabwe
CONDITIONS OF CARRIAGE
Autopax Passenger Services (SOC) Ltd
Trading as Translux
Passengers are carried subject to, and in terms of Standard Conditions of Carriage, notwithstanding anything contained herein to the contrary.
1. Carrier
The Carrier is Autopax Passenger Services (SOC) Ltd. Registration number 1995/000861/07, a public company with limited liability and duly incorporated in accordance with the company laws of the Republic of South Africa and trading as Translux.
2. Disclaimer
Translux, its Directors, Officers, Employees, Servants or Agents shall not be liable (whether in contract or delict) in any way whatsoever for loss, injury, loss of life or damage of whatsoever nature and howsoever caused. Whether or not caused by the negligence of Translux. Its Directors, Officers, Employees, Servants or Agents arising out of or connected in any way to the conveyance or non-conveyance by Translux of any passenger or any person or of the property of any person whether such property is accompanied by a passenger or not.
3. Tlckets
- Tickets are not transferable and are valid only for the journey specified on the ticket.
- The passenger on entering the Translux coach must display a valid ticket.
- Lost or stolen tickets may be replaced at the sole discretion of Translux.
- It is the sole responsibility of the passenger to ensure that the correct information is contained on the ticket.
- Any alteration to a ticket will render it invalid. Any change of trip to be undertaken requires that a replacement ticket be issued.
- Positive identification may be requested when boarding a Translux coach.
4. Fares
- All fares are subject to change without notice. Translux will only be bound by the fare charged upon purchase of tickets.
5. Right of Admission
- Translux reserves the right of admission to any of its coaches and offices.
6. Departure Time
7. Payments, Cancellation and Refunds
8.Luggage
9. Travel documents
- Passengers must ensure that they are in possession of valid travel documents for all cross border journeys.
- Translux accepts no responsibility for passengers who are refused entry to any country or territory for any reason. No passenger shall have any claim of any nature against Translux or its agents if prevented from undertaking, or continuing with any journey as a result thereof.
10. Smoking
- Smoking is prohibited on all the Translux coaches.
11. Alcohol
- Translux reserves the right to refuse the consumption of alcohol on its coaches or not to undertake the conveyance of any passenger who enters the coach whilst intoxicated.
12. Pets
- No animals will be carried, with the exception of a trained guide dog accompanying a blind passenger.
13. Children
- No children under the age of 12 years will be conveyed without being accompanied by an adult.
- Children 12 years and older pay full fare.
14. Passengers with Special Assistance
- Acceptance of Carriage of incapacitated persons or other persons requiring special assistance is subject to prior arrangement.
- Arrangements must be made via the Call Centre or closest Translux Sales office.
15. Pregnant Women
- Acceptance of Carriage of women whom are beyond the 35th week of pregnancy will not be accepted for travel on any Translux coach without a doctor's letter certifying that they are able to travel.
- A doctor’s certificate is also required for any high risk/complicated pregnancies regardless of stage of pregnancy.
16. Time Tables and Schedules
17. Insurance
- Translux does not provide general liability insurance cover for its passengers, their property or luggage. Therefore all passengers should ensure that they are properly insured (including their property or luggage).
GALLERY
     
|
