Address
Shop 1 Elite Centre , Greenhills Circle, Randfontein, 1767, South Africa
Postal Code
1767
About US
1
ABOUT US
Formed in 1999, HOLD Consulting provides financial and advisory services through their Inland practice, partner managed by Riaan van Wyk (B.Lit et Phil, B.Div), and Coastal and Executive practice managed by Mike Stow (ACII, AIISA, CFP, CIP, DAT, FPI).
More than just another broker, HOLD Consulting is positioned as Benefit and Financial Wellness managers, applying actuarial techniques, expertise and custom service channels to leverage value from financial products and services to clients and organizations, big and small. We employ no sales staff, with each employee dedicated to guiding clients on making the most of their benefits, investments and insurance. Authorized by the Financial Services Board as FSP 8297 and the regulatory Council for Medical Schemes as ORG 1958 respectively, our main focus is on health and employee benefits, as well as related aspects of compensation.
Approach
Our philosophy is simple - reduce costs, maximise benefit yield, minimise tax – honestly, transparently and professionally on a sustainable win-win basis for client and product vendor. Every one of our clients, from CEO to ‘unskilled’ labourer, is entitled to advice based on analysis of their needs and budget, and to the full benefit of what they pay for their products and funds: we render platinum service levels to individual as well as corporate clients.
Extended care services to corporates require additional fees, and we prefer to avoid commissions on retirement and investment products.
Transformation and CSI
As a Qualifying Small Enterprise with turnover between R6 – R35 million pa, our approach is to transfer skill and knowledge to our own people, and clients. In terms of management control, our top manager of client site services is a black female, who’s been with us since our formation in 1999 and continues to be groomed to acquire ownership alongside other management. We encourage diversity, providing equal opportunities to women, minority and all groups to accomplish real transformation from within. HOLD Consulting does not ‘front’ and is competency and skill driven rather than by quotas or box ticking: ability, knowledge and skill are core values alongside integrity and social good.
Our approach to Corporate Social Investment (CSI) similarly is to contribute more than 1% of NPAT to Socio-economic development aligned with alleviating hardship (children, disabled, pensioners), as well as environmental awareness, including SA initiatives in Gauteng and the Cape. A percentage of our remuneration from clients is dedicated to local socio-economic development, investing back into the communities who support us. All life is precious, with our focus on preserving and growing the quality of life and wealth for all, over generations of human lifecycles.
SERVICES
Individual Platinum Service
We deliver the same level of back office expertise, by phone, fax and email to individual clients – every family is important, whether they are “grouped” by employer, association or not.
Happy LadyRemote support
Applications, amendments, brochures
Benefit balances, queries
Performance, benefit and cost comparisons
Claims
Need analyses, asset allocation / liability
Premiums
Top-up’s
Specialised
pre-authorisations of hospitalization, scans/scopes, managed care
chronic registrations, formulary advice, updates
prescribed minimum benefit assistance
DSP guidelines, enforcement
ex-gratia and complaints procedures
administration support for membership changes
facilitation of clinical motivations
Gap cover claims
A primary difference to corporate service, is that we don’t usually offer site visits nor billing solutions to individual clients on most products, for one simple reason: cost. Medical schemes, for example, pay a regulated commission of 3% of monthly contributions up to a capped maximum (currently R69 per family per month) – the cost of a single trip by one of our consultants exceeds the income generated for more than a year, while most of the value we add, takes place by leveraging our technical expertise in optimising benefits, claims and product choice - in our offices.
(Insurance commissions, by comparison, vary between 10% - 85% of first year premiums, even to 20% of every monthly premium, which suits sales organizations which target maximum premium income. Our service driven business model differs, and we do not take commission on retirement instruments and capital).
Private consulting exercises are undertaken upon request, and clients are always welcome to call at our offices - we ask only the courtesy that you arrange an appointment before-hand.
Corporate Platinum Services
Negotiating, delivering and maintaining the “right” mix of benefits, at an affordable price to an organization’s staff and pensioners, depends on many factors which change over time – not least, who pays for them, stakeholder interests, industry norms, culture and company margins amongst others.
Suitable solutions depend heavily on the demographic of the group concerned, compensation bases and grades, often requiring compromise with “split-risk” groups offering an annual choice of scheme, option and benefit levels that meet the changing needs over the working life cycle of ageing staff, executives and sometimes pensioners.
Larger employer groups sometimes find no single medical scheme is the best fit for everyone
Flexible choice in retirement funding levels, is more useful than individual investment choice
Cost effective group risk benefits increasingly require a “core” of mandatory cover to protect against the contingencies of disability and death, with “flex” top-up’s provided at member level
Our services range across many levels of intervention depending on group client need, from ‘pure consulting’ to full-suite on-site service, supporting Human Resource and payroll management through to integration with Occupational Health and risk management.
We tailor solutions that trim costs and maximise benefits to meet a group’s unique circumstances and need, usually including:
Payroll, compensation and subsidy modelling
Scheme and Plan selection
Benefit Program optimisation. management
Enrolment, terms, membership
Underwriting support
Payroll & HR support
Annual cost/benefit/needs analysis
Flex benefit integration
Health benefit Pre-authorisations, managed care
Claims quality review
Communications and Education
Corporate branding
Disease management
Choice of fee and commission payment models.
Success depends as much on building and maintaining relationships of trust and delivery to stakeholders, as much as on their practicality to fit in with payroll and organizational capability, capacity. Multi-lingual consultants are key to making employee benefits accessible.
Address :-Shop 1 Elite Centre , Greenhills Circle, Randfontein, 1767, South Africa Micro Category :N/A Language Spoken :N/A Hotal Stars :N/A Latitude :N/A Longitude :N/A
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