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Processing of electronic claims
 Practices generally require a receptionist and one or more accounts administrators. This administrator is responsible for the capturing of claims into a Practice management software application (PMA) and submitting them electronically to the Medical Aid. They are then responsible for the reconciliation of the claim with the remittance advice received from the Medical Aid against the Patient’s account. The payment advice must then be sent to the Patient with any outstanding amounts on their account.
myMed reduces the need for staff to be based at the Practice performing these functions. Removing along with it, the complexities involved with staff management and infrastructure costs. Unlike internal Practice staff, myMed is never off ill or on leave; ensuring that claims are submitted timeously and efficiently once we receive the information from our client
Management of Patient accounts
 myMed takes responsibility for managing Patient’s accounts on behalf of the Practice. This includes creating Patient accounts once they see the doctor, then managing payments and Medical Aid claims.
Monthly reporting
 myMed will supply the client with comprehensive monthly reporting with figures and graphs tracking monthly trends in cash flow, the Practice’s debtors book, ageing analysis and claims submission statistics - then assisting the accountants with their reporting.
Debtors Management
 myMed will follow up on outstanding debtor's accounts up to a pre-agreed term. After the agreed period, myMed will hand these debtors accounts back to the client to take further action against them. Or myMed will hand these debtors over to a debtors management company that myMed has partnered with - the costs to be covered by the client (no recovery - no cost).
myMed is affiliated with ITC Credit bureau for bad payers!
All IT infrastructure and software within myMed
 myMed undertakes to ensure that all IT infrastructure within myMed offices are state of the art and maintained to the highest standards. myMed will also ensure that the most appropriate software is used for Practice management, debtors management and accounting functions offered to our client.
Data integrity and security
 myMed will maintain the highest levels of security to ensure data integrity and confidentiality. myMed will also make daily, weekly and monthly backups of client's data
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